Duobox

Help

Support

Write to support@duobox.io. To sort it out quickly, tell us the things below.

What to tell us

  • The address you sign in with, or the domain if the problem affects the whole company.
  • What you were doing, what you expected, and what happened.
  • If an error message showed up, copy it exactly or send a screenshot.

Never send us your password or a verification code. We don't ask for them and we don't need them.

If you use it from an agent

If you connected Duobox to ChatGPT, Claude, Cursor, Grok Bot or another program over MCP, tell us which one, what you asked it, and roughly when. Every action the agent takes is logged with its date, and that is how we find it.

Privacy and legal

To ask for your data, to have it deleted, or for anything about the privacy policy or the terms, write to legal@duobox.io.